Contact Johnson & Johnson Inc. for Questions or Feedback
We Want to Hear From You
For all comments, questions, and feedback about our products, contact us. Please note: our response time to emails is typically 48-72 hours.
Call us (Toll Free):
1-877-223-9807
(For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service.
Media Inquiries
Please note that the email below is for media inquiries only. Responses will only be provided to members of the media.
Trade Customer Orders and Inquiries
Our trade customers can place product orders or make inquiries at our Customer Logistics Department.
Johnson & Johnson Inc. Terms and Conditions of Sale, effective December 30, 2018, are available upon request.
Call Us (Toll Free):
1-800-361-8990
Fax Us:
1-800-563-2013
Residents Outside of Canada
This site is intended to provide information specific to our products and services available in Canada. For more information, visit our International website.
Write Us
Postal Address:
Canadian Consumer Care Center
Johnson & Johnson Inc.
88 McNabb Street
Markham, ON L3R 5L2
Emergencies and Medical Advice
If you have a medical emergency or are in need of specific medical advice, please contact your doctor, healthcare professional, poison control centre, or your local emergency room.
Johnson & Johnson Operating Companies in Canada
-
Johnson & Johnson Inc.
Consumer Health -
Johnson & Johnson
Medical Productsdivision of Johnson & Johnson Inc.
-
Johnson & Johnson
Vision Caredivision of Johnson & Johnson Inc.
-
McNeil Consumer Healthcare
division of Johnson & Johnson Inc.
Manufacturing Site890 Woodlawn Road West
Guelph, ON N1K 1A5Call Us:
519-826-6226Call Us (Toll Free):
1-800-265-7263 -
Janssen Inc.
Pharmaceutical Companies
of Johnson & Johnson -
AMO Canada Company
200 Whitehall Drive
Markham, ON L3R 0T5