Welcome.
We are proud to share a bit about ourselves.

Our credo, who we are and what we do are what define us.

At Johnson & Johnson Inc., our mission is to enrich the health and wellness of every Canadian, every day. Behind every one of our brands is a tradition of innovative research, cutting-edge technology, and a deep commitment to delighting our consumers with products that they can trust for their entire family.

Our Credo

In 1943, Robert Wood Johnson, a member of our founding family, crafted a manifesto that would come to stand for all of the values that inform our decisions—Our Credo. Our Credo reminds us to always put the needs and well-being of the people we serve first. It’s our moral compass, our recipe for success, and the backbone of our business. Having stood the test of time, it continues to light our path ahead. Here it is:

We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers’ orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and their actions must be just and ethical.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens – support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.

Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.

We care for the world, starting with you.

Our story starts in the mid-1880s, when we developed the first ready-made, ready-to-use surgical dressings. This medical advance led to a dramatic reduction in the threat of infection and disease. We’ve been caring for the world, one person at a time, ever since.

Today, Johnson & Johnson Family of Companies operate in more than 60 countries, employing nearly 128,000 people across 275 operating companies. Our international headquarters are located in New Brunswick, New Jersey (USA). We are the world’s premier consumer health company, the largest and most diverse medical devices and diagnostics company, the third largest biologics company, and the fifth-largest pharmaceutical company.

In Canada, Johnson & Johnson Inc., our consumer health company has offices in Markham and Montreal. We market and sell some of Canada’s leading brands in the Baby Care, Oral Health Care, Wound Care, Nicotine Replacement Therapy, Skin and Hair Care, Nutritionals, Non-Prescription Drugs and Eye Care categories.

A lot has changed since those first surgical dressings. However, our commitment holds strong through our vision to enrich the health and wellness of every Canadian, every day. Learn more about Johnson & Johnson.

For a list of Johnson & Johnson Family of Companies operating in Canada click here

We are responsible to our communities, big and small.

Around the world, Johnson & Johnson Family of Companies touch the lives of more than one billion people each and every day. And it’s not just through our products. We have a long tradition of community giving, corporate support, and environmental responsibility. Our employees also embrace this philanthropic spirit, generously donating time and money to the causes close to their hearts. Learn more about our commitments.

From our family to yours.

Like your family, our brands have grown through the generations. They’re founded on a tradition of groundbreaking research, cutting-edge technology, and a fundamental understanding of health and well-being.

As our lifestyles and day-to-day needs have evolved throughout the decades, so have our brands, which have stood the test of time - and the test of proven science.

  • Johnsons Baby Head to Toe Baby Wash and Johnsons Baby Lotion Product Image
  • Band-Aid 20 Pack Product Image
  • Neutrogena Ultra Gentle Daily Cleanser Product Image
  • Tylenol Extra Strength Product Image

We'd love to have you with us.

We offer rewarding careers for people who embody passion, collaboration and courage, who drive innovation, and who want to make the world a better, healthier place.

Interested in a great career with us?

View current opportunities >

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What's on your mind? Please let us know.

Call Us

(8:00 am to 8:00 pm EST, Monday to Friday):
Tel (toll-free):   1 877 223-9807

Email Us

To send us an email, click on the link below:
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Write Us

Postal Address:
Canadian Consumer Care Center
Johnson & Johnson Inc.
890 Woodlawn Road West
Guelph, Ontario. N1K 1A5

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© Johnson & Johnson Inc. 2017
This site is published by Johnson & Johnson Inc., which is solely responsible for its content.
This site is intended for visitors from Canada only.
Last Updated: Nov 21,2017