We are proud to share a bit about ourselves.

Our credo, who we are and what we do are what define us.

At Johnson & Johnson Inc., our mission is to enrich the health and wellness of every Canadian, every day. And it’s this dedication that has helped us earn the distinction of being Canada’s #3 Favourite Brand from Canadian Business Magazine in 2013.

Behind every one of our brands is a tradition of innovative research, cutting-edge technology, and a deep commitment to delighting our consumers with products that they can trust for their entire family.

Our Credo

In 1943, Robert Wood Johnson, a member of our founding family, crafted a manifesto that would come to stand for all of the values that inform our decisions—Our Credo. Our Credo reminds us to always put the needs and well-being of the people we serve first. It’s our moral compass, our recipe for success, and the backbone of our business. Having stood the test of time, it continues to light our path ahead. Here it is:

We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers’ orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and their actions must be just and ethical.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens – support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.

Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.

We care for the world, starting with you.

Our story starts in the mid-1880s, when we developed the first ready-made, ready-to-use surgical dressings. This medical advance led to a dramatic reduction in the threat of infection and disease. We’ve been caring for the world, one person at a time, ever since.

Today, Johnson & Johnson Family of Companies operate in more than 60 countries, employing nearly 128,000 people across 275 operating companies. Our international headquarters are located in New Brunswick, New Jersey (USA). We are the world’s premier consumer health company, the largest and most diverse medical devices and diagnostics company, the third largest biologics company, and the fifth-largest pharmaceutical company.

In Canada, Johnson & Johnson Inc., our consumer health company has offices in Markham and Montreal. We market and sell some of Canada’s leading brands in the Baby Care, Oral Health Care, Wound Care, Nicotine Replacement Therapy, Skin and Hair Care, Nutritionals, Non-Prescription Drugs and Eye Care categories.

A lot has changed since those first surgical dressings. However, our commitment holds strong through our vision to enrich the health and wellness of every Canadian, every day. For more information about Johnson & Johnson, take a look at our Annual Report.

For a list of Johnson & Johnson Family of Companies operating in Canada click here

We are responsible to our communities, big and small.

Around the world, Johnson & Johnson Family of Companies touch the lives of more than one billion people each and every day. And it’s not just through our products. We have a long tradition of community giving, corporate support, and environmental responsibility. Our employees also embrace this philanthropic spirit, generously donating time and money to the causes close to their hearts.

Our Community Giving

In Canada we focus our philanthropic programs, sponsorships and donations primarily on women’s and children’s health and wellness. We also encourage employees to give to their favourite causes, matching personal donations they make, dollar-for-dollar.

We first provided disaster relief in 1906 and today we still respond to hot spots in need of emergency aid due to natural or man-made disasters. We work with local organizations and international relief partners to provide over the counter medicines, personal care and wound care products.

Organizations we support in Canada include:

Miscellaneous Charity Organization Logos

For more information about our Global Giving Programs, click here.

A note to organizations looking for our support:

Johnson & Johnson Inc. is dedicated to helping others in need. We have established strong community partnerships in support of our mission to have a significant impact on the health and wellness of Canadians. Our goal is to build a strong connection between our employees, our company and our communities.

We are currently not accepting unsolicited requests for financial donations, grants, funding, sponsorships, promotional items, and coupon or product donations. We wish you great success with your worthy cause.

Environmental Commitment

Healthy lives are dependent on a healthy planet. As voiced in Our Credo, our values are deeply rooted in the precepts of responsibility towards our customers, employees, community and world. We are committed to caring for a healthy future, and we have been for over 100 years.

Every day, we touch more than a billion lives throughout the world, and we are committed to taking care of them. That’s why we’re dedicated to reducing our environmental impacts across all aspects of our operations – striving for performance that does not merely comply with regulations, but protects and nurtures the planet’s beauty and resources for future generations.

Members of the Health Products Stewardship Association

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Don’t throw them out, visit www.healthsteward.ca



At Johnson & Johnson we view sustainability as more than an environmental concept—it is a mindset, a responsibility, and a moral compass. In our commitment to contributing to a healthy future for all of us, we’ve set long-term environmental goals since 1990.

We work to quantifiably reduce our carbon footprint, our water use, and our waste output. We source paper and product packaging derived from certified forests or made from recycled materials, and eliminate PVC from packaging. And we constantly work to improve the environmental profile of all our products, as well as the environmental literacy of all of our employees. You can view our Healthy Future 2015 Goals here.

To improve product sustainability globally, we launched the EARTHWARDS program, the Johnson & Johnson Family of Companies’ greener product development process. This program helps our teams uncover areas to make our products greener, whether in terms of materials/ingredients, energy, water usage, waste, packaging, environmental innovation or social responsibility.

For more details about our ongoing contributions to a sustainable, healthy future, we invite you to review our latest Citizenship and Sustainability Highlights Report.

From our family to yours.

Like your family, our brands have grown through the generations. They’re founded on a tradition of groundbreaking research, cutting-edge technology, and a fundamental understanding of health and well-being.

As our lifestyles and day-to-day needs have evolved throughout the decades, so have our brands, which have stood the test of time - and the test of proven science.

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We offer rewarding careers for people who embody passion, collaboration and courage, who drive innovation, and who want to make the world a better, healthier place.

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Canadian Consumer Care Center
Johnson & Johnson Inc.
890 Woodlawn Road West
Guelph, Ontario. N1K 1A5

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Last Updated: Jan 12,2017