We are proud to share a bit about ourselves.

Our credo, who we are and what we do are what define us.

At Johnson & Johnson Inc., our mission is to enrich the health and wellness of every Canadian, every day. Behind every one of our brands is a tradition of innovative research, cutting-edge technology, and a deep commitment to delighting our consumers with products that they can trust for their entire family.

From our family to yours.

Like your family, our brands have grown through the generations. They’re founded on a tradition of groundbreaking research, cutting-edge technology, and a fundamental understanding of health and well-being.

As our lifestyles and day-to-day needs have evolved throughout the decades, so have our brands, which have stood the test of time - and the test of proven science.

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We'd love to have you with us.

We offer rewarding careers for people who embody passion, collaboration and courage, who drive innovation, and who want to make the world a better, healthier place.

Interested in a great career with us?

View current opportunities >

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What's on your mind? Please let us know.

Call Us

Tel (toll-free):   1 877 223-9807

Email Us

To send us an email, click on the link below:
Send email now >

Write Us

Postal Address:
Canadian Consumer Care Center
Johnson & Johnson Inc.
890 Woodlawn Road West
Guelph, Ontario. N1K 1A5

More Contacts

For Emergencies and Medical Advice:
If you have a medical emergency or are in need of specific medical advice, please contact your doctor, healthcare professional, poison control centre, or your local emergency room.

For Trade Customer Orders and Inquiries
Our trade customers can place their product orders or make inquiries at our Customer Logistics Department:

By Phone (toll free):
Tel: 1 800 361-8990
Fax: 1 800 563-2013

Johnson & Johnson Inc. Canada Terms and Conditions of Sale, effective March 12, 2018, are available upon request.

Media Inquiries:
Email: [email protected]
**Please note that the contact information below is for media inquiries only. We will not respond to any other inquiries.

Non-Media Inquiries:
For all non-media inquiries or questions please call or email our Consumer Care Center (see information on this page).


Johnson & Johnson Operating
Companies in Canada:

Johnson & Johnson Inc.
88 McNabb Street
Markham, ON L3R 5L2
Phone: 905 968-2000
Fax: 905 968-2400
Consumer Care Center : 877 223-9807

McNeil Consumer Healthcare, division of Johnson & Johnson Inc. - Manufacturing Site
890 Woodlawn Road West
Guelph, Ontario. N1K 1A5
Toll Free Phone: 1 800-265-7263
Phone: 519 826-6226

LifeScan Canada Ltd.
Head Office
300-4170 Still Creek Drive
Burnaby, BC V5C 6C6
Phone: 604 293-2266
Fax: 604 293-1619
Customer Care : 1 800-663-5521
Professional Care: 1 888-353-0800
Website: www.onetouch.ca

Janssen Inc.
19 Green Belt Drive
Toronto, ON M3C 1L9
Toll Free Phone: 1 800-387-8781
Phone: 416 449-9444
Fax: 416 449-2658
Website: www.janssen.ca

Johnson & Johnson Medical Products, a division of Johnson & Johnson Inc.
200 Whitehall Dr.
Markham, ON L3R 0T5
Toll Free Phone: 1 800 872-3080
Toll Free Fax: 1 800 591-4935
Website: www.jjmc.ca

Johnson & Johnson Vision Care Canada
200 Whitehall Drive
Markham, ON L3R 0T5
Toll Free Phone (English): 1 800 267-5098
Toll Free Phone (French): 1 800 667-5099
Toll Free Fax: 1 800 267-2259

Email: [email protected]
Website: www.acuvue.ca

U.S. Residents / Johnson & Johnson
Corporate Headquarters

This website provides information specific to our products and services in Canada. If you are a U.S. resident or would like to reach the Johnson & Johnson Corporate Headquarters, please use the following contact information:

Johnson & Johnson
Corporate Headquarters
One Johnson & Johnson Plaza
New Brunswick, NJ 08933

Phone: 1 732 524-0400
Website: www.jnj.com
Full contact information: www.jnj.com/contact_us/index.htm


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© Johnson & Johnson Inc. 2020
This site is published by Johnson & Johnson Inc., which is solely responsible for its content.
This site is intended for visitors from Canada only.
Last Updated: Apr 13,2020