Contact Johnson & Johnson Inc. for Questions or Feedback

We Want to Hear From You

For all comments, questions, and feedback about our products, contact us.  Please note: our response time to emails is typically 48-72 hours.

Call us (Toll Free):
(For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service.

Media Inquiries

Please note that the email below is for media inquiries only. Responses will only be provided to members of the media.

Trade Customer Orders and Inquiries

Our trade customers can place product orders or make inquiries at our Customer Logistics Department.

Johnson & Johnson Inc. Terms and Conditions of Sale, effective December 30, 2018, are available upon request.

Call Us (Toll Free):

Fax Us:

Residents Outside of Canada

This site is intended to provide information specific to our products and services available in Canada. For more information, visit our International website.

Write Us

Postal Address:
Canadian Consumer Care Center
Johnson & Johnson Inc.
88 McNabb Street
Markham, ON L3R 5L2

Emergencies and Medical Advice

If you have a medical emergency or are in need of specific medical advice, please contact your doctor, healthcare professional, poison control centre, or your local emergency room.

Johnson & Johnson Operating Companies in Canada

  • Johnson & Johnson Inc.
    Consumer Health

    88 McNabb Street
    Markham, ON L3R 5L2

    Call Us:
    905 968-2000

    Consumer Care Centre:

  • Johnson & Johnson
    Medical Products

    division of Johnson & Johnson Inc.

  • Johnson & Johnson
    Vision Care

    division of Johnson & Johnson Inc.

  • McNeil Consumer Healthcare

    division of Johnson & Johnson Inc.
    Manufacturing Site

    890 Woodlawn Road West
    Guelph, ON N1K 1A5

    Call Us:

    Call Us (Toll Free):

  • Janssen Inc.

    Pharmaceutical Companies
    of Johnson & Johnson

  • AMO Canada Company

    200 Whitehall Drive
    Markham, ON L3R 0T5